Shipping/Receiving & Customer Service Coordinator

o Assist with organizing and maintaining inventory in the warehouse.
o Help with stock picking, packing orders, and ensuring that products are stored in
an orderly manner.
o Oversee inventory control, including tracking stock levels and ensuring proper
stock rotation.
o Assign shipping tasks, ensuring accurate labeling, and timely dispatch of
orders. Deliver orders to customers within a designated area (company-provided
vehicle).
o 80% of deliveries are small items weighing less than 10lbs. (20% deliveries will be 10-50lbs) 
o Maintain accurate records of deliveries, including time stamps, receipts, and any
customer feedback.o Communicate with customers via phone, email, or live chat to answer inquiries,
resolve issues, and provide product information.
o Process orders, manage returns, and track shipments.
o Ensure customer satisfaction by providing timely updates and addressing any
concerns. Accurately process and input customer orders into the system.
o Coordinate with the warehouse team to ensure orders are prepared for delivery
on time.

Requirements:

 Soft spoken
 Proven experience in customer service, logistics, or operations.
 High School Diploma: GED or Equivalent
 Strong computer and excel skills
 Strong organizational and time-management skills.
 Ability to work both independently and as part of a team.
 Comfortable with physical tasks and outdoor delivery work.
 Experience in inventory management and shipping tasks is a plus.
 Must have a valid Class 5 driver’s license (vehicle will be provided).
 Strong communication skills, both written and verbal.
 Ability to multitask is a must have