Sales/Service Associate APPLY NOW

12.50 - 14.00 cad / hour
Full time

Job description

  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Increasing in store sales.
  • Superior product knowledge.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.
  • Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving methods
  • Anticipate customer needs by studying services, products, and proper customer processes and procedures
  • Have full working knowledge of the service associate handbook in order to respond to every customer inquiry with confidence
  • Record all customer and end-user calls in order to improve service and products provided by the company
  • Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur
  • Understand how to use the company knowledge base to prepare for each customer interaction while taking detailed notes
  • Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer
  • Greet customers in a friendly manner and offer to help in whatever way required to maintain positive company image
  • Maintaining Corporate Accounts with in the city and delivering orders on day to day basis to Corporate accounts (not more than 5-7 Kgs , 3-5 accounts a day and 1-2 hours per day)

Education : IT, Business & Knowledge in computer Applications such as MS Word, Excel & POS is helpful.

Reference ID: Sales/Service

Job Types: Full-time, Permanent

Salary: $12.50-$14.00 per hour



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